The phones, the schedule, and the books for small service shops.
Forge answers your calls day and night, books the visit, keeps the customer posted while your tech is on the way, and gets the invoice paid. You see everything and can take over any time.
Hear Forge answer a call See a live demo shop
Currently serving HVAC, plumbing and electrical companies on the Colorado Front Range. Built for any business that runs on service.
A demo shop, right now
These numbers come from BridgeforgeAI's own demo shop, where Forge answers sample calls and books sample jobs around the clock. They update as it works.
Sample data from a demo shop, not a customer.
– of work, about
Last week Forge answered 23 calls (9 after hours), texted back 6 missed callers, and booked 8 appointments, worth about $3,400.
One platform, three people
Home opens on what Forge won back, the calls it answered, what's past due, and whether the month is above or below what your trade usually runs. The Monday text sums it up.
Dispatch shows every job on the board. Drag one to another tech or time and the customer gets a text with the new time. Every call Forge takes lands here with what the customer needs.
Your tech opens Forge, taps On my way so the customer gets a tracking link, scans the data plate, builds the estimate on site, and the customer approves it on their phone. Works with no signal and syncs later.
Get the field app
What we offer
Software that connects your customers to your service. Your phone and calendar are set up with you in an afternoon; texting turns on once carriers approve your business, usually within two weeks.
Forge picks up day and night, in English or Spanish, finds out what the customer needs, offers your open times, books it on your calendar, and confirms by text. Missed calls get a text back right after the call. Texts start once carriers have approved your business for texting.
Hear it answer a callA no-heat call, a burst pipe, a patient in pain, a tenant locked out: you set the rules, Forge follows them, books the soonest slot, and alerts the right person immediately.
Send an estimate from your phone and get a signed approval before you start. Invoices carry your logo and license and a Pay now link.
Your service pros open the Forge app, see today's jobs, tap On my way so the customer gets a tracking link, log what they used, and send the estimate on site. Works with no signal and syncs later.
See Forge on the truckYou see every conversation Forge has, take over with one tap, and pause it whenever you want. Your customers stay yours.
Solutions
Forge knows the calls your trade gets, and which ones can't wait.
Starting with:
And any small business that runs on appointments and misses calls: appliance repair, garage doors, pest control, cleaning, property management, restoration, dental and medical offices, salons, auto repair.
When a business needs more, we build it.
About BridgeforgeAI
We build one platform, Forge, that connects your customers, your team and your tools, and automates the steps in between: answering, scheduling, approvals, dispatch, payments and follow-up. Where a business needs more, we build it: integrations with the systems you already run, custom automation, and AI agents that take on routine work while your people keep the final say. We work with current AI models, autonomous agents and the Model Context Protocol (MCP) for connecting systems safely, and we apply them only where they save real time or win real business.
Pricing
Everything a small shop needs to answer and book, on the calendar you already use. Calls the same afternoon; texting within about two weeks, once carriers approve your business.
For a small team getting started
$79/month
Billed monthly
Most popular
For a growing service team
$199/month
Billed monthly
Everything in Starter, plus:
For multi-crew operations
$499/month
Billed monthly
Everything in Growth, plus:
For larger fleets and multiple locations
Custom
Volume pricing, billed annually
Everything in Pro, plus:
Busy season? Unused receptionist minutes roll over to the next month (up to two months' worth, within your plan year), so a slow spring covers a hot July. You get a heads-up at 80% and 100%. Past that, extra minutes are $0.39 each, up to a monthly cap you choose ($0 to $250, or none); at the cap, calls ring through to the transfer number you choose (your cell, say); without one, Forge takes a message and your team calls back. Setup is $249 one time, waived with annual billing. Prices in US dollars; monthly plans cancel anytime.
Not sure which plan fits? Book a free 30-minute call and we'll size it with you.
Each minute Forge spends on a call with a caller; every call counts at least one minute. Typed website chats, texts, and the missed-call text-back don't use minutes.
US carriers require every business that texts customers to be registered. We register you under our carrier-approved account during setup; approval usually takes a few days, up to two weeks. Calls work from day one; texts the receptionist would have sent are kept and go out when texting turns on. The registration fees are ours.
No. Calls are transcribed, not recorded, and callers hear that at the start of every call. You see the transcript and a summary for 90 days.
A module is a part of Forge you switch on: the receptionist, calendar booking, Forge on the truck, the weather and demand outlook. Your plan lists the ones included. We turn them on with you, and you can ask for one any time.
Yes. We're taking five Colorado businesses as founding partners, HVAC and home services first: we set everything up with you, in person, and the first 30 days are free. If you stay, it's $149 a month (Growth is normally $199), locked for 12 months; cancel anytime. In return we ask for a short weekly check-in and, if it works for you, a testimonial.
On your Google or Outlook calendar, within the days and hours you set, in open slots only. Each booking shows up on your calendar with the customer's name, number, and what they need, and you get a text. If you schedule in Housecall Pro or Jobber instead, tell us: connecting those is next on our list.
It stays yours. We sign an NDA with you before we use any of it, it's used only to deliver the work we agree on, and we don't use it to train AI models. You can delete it any time. Read how we handle data.
Founding partners · Colorado
We're taking five businesses on the Front Range, HVAC and home services first. We set it up with you in person: your phone, website, and calendar, the same day. Texting turns on once carriers approve your business, usually within two weeks. Growth is normally $199 a month; founding partners keep $149 for 12 months, and can cancel anytime. Tell us a little about your business and we'll call you within one business day.
Prefer email? Write to info@bridgeforgeai.com. Please don't include passwords or sensitive customer information.
